Privacy Policy for Lunachat.ai

Golden Ivory FZCO (hereinafter referred to as "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy (the "Policy") is intended to inform you about how we collect, use, share, and protect your information when you use our application Lunachat.ai (the "Application").

Information We Collect

When you use our Application, we may collect the following types of information:
         - Personal Identification Information: We may collect information such as your name, email address, and your company's contact details when you sign up or use our Application.
             - Behavioral Data: We may collect information about your use of the Application, including interactions with automated chatbots created with our Application, browsing data, visited pages, and similar information.
            - Technical Data: We may collect technical information such as your IP address, the type of browser you're using, your operating system, and other similar technical data.
            - Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of the Application. You can manage your cookie preferences by referring to our Cookie Policy.‍

How We Use Your Information

We use the information we collect for the following purposes:
         - Providing Our Services: We use your information to provide you with the services of the Application, including the creation of automated chatbots for Shopify websites.
             - Improving Our Service: We use your information to enhance our Application, develop new features, and personalize your experience.
             - Communication: We may contact you via email to inform you about updates to the Application, new features, and other important information related to our service. You can opt out of these communications at any time by following the unsubscribe instructions.

Sharing Your Information

We may share your personal information with the following third parties:
          - Trusted Partners: We may share your information with trusted partners who assist us in providing our services, for analytical purposes, or for other business purposes.
              - Legal Compliance: We may disclose your information if required by law, a court order, or to respond to a request from a government authority.

Security of Your Information

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, loss, disclosure, or alteration. However, it's important to note that no security measure is infallible, and we cannot guarantee the security of your information.

Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data. To exercise these rights or for any questions regarding your personal data, please contact us at the following email address: hello@lunachat.ai.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices. The date of the last update will be indicated at the top of this Policy. We encourage you to regularly review this Policy to stay informed about our privacy practices.